Desktop Management

End User Solution > Desktop Management

Desktop Management

Overview

Desktop management solutions supports and automates the remote discovery and tracking of client desktops deployed across a network. The remote discovery process may extend to desktop monitoring, automated patching, and centralized management of security (e.g. antivirus) applications and policy. Beyond desktops, client management software includes laptops, mobile devices, USB devices, and servers. Desktop management software may instead be described as client management software. The discovery process provided by client desktop management software can increase efficiency, provide better security policy adherence, and also provide insight to improve end-user experience.

Objective

  • Remote discovery of devices on a network
  • Hardware discovery of client devices for inventory
  • Also discover mobile devices, servers, peripherals, USB devices
  • Security audit data generation (e.g. expired passwords, permissions checking)
  • Software discovery of client devices for inventory and patching
  • Patch automation of commonly used software (e.g. OS)
  • User Account management & support for roaming users
  • Remote task management (e.g. system reboot, driver configuration)
  • Support /prepare for desktop migration
  • Power management
  • Security policy enforcement and remediation

Objective

  • Remote discovery of devices on a network
  • Hardware discovery of client devices for inventory
  • Also discover mobile devices, servers, peripherals, USB devices
  • Security audit data generation (e.g. expired passwords, permissions checking)
  • Software discovery of client devices for inventory and patching
  • Patch automation of commonly used software (e.g. OS)
  • User Account management & support for roaming users
  • Remote task management (e.g. system reboot, driver configuration)
  • Support /prepare for desktop migration
  • Power management
  • Security policy enforcement and remediation

Benefits

  • Reduced total cost of ownership (TCO),
  • Improved user productivity, and
  • Enhance competitive advantage.

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