COMPANY’S QUALITY POLICY
PT BERCA HARDAYAPERKASA
COMPANY’S QUALITY POLICY
VISION PT BERCA HARDAYAPERKASA
To be a well-managed company on behalf of the interest of involved parties.
MISSION PT BERCA HARDAYAPERKASA
To become a leading and well-known company in the field of Information and Measurement Technology by providing products and services with the best-added value for customer satisfaction based on good and mutually beneficial relationships with our business partners and shareholders.
QUALITY POLICY
“PT Berca Hardayaperkasa is determined to become a leading company in Indonesia in the fields of Information Technology, Telecommunications, and Measurement Technology, by ensuring customer satisfaction through the provision of quality, reliable products, and on-time delivery.”
In achieving this commitment, the management adopts programs:
~ Continuous improvement
~ Close teamwork
~ Quality Management System
~ Refers to the relevant regulatory provisions
Security Management System
~ Fulfilling stakeholder expectations by ensuring the Confidentiality, Integrity, and Availability of information through the implementation of ISO/IEC 27001:2022 ISMS.
~ Complying with all applicable regulations and provisions related to information security in the Republic of Indonesia and other jurisdictions where work is conducted.
~ Continuously improving the performance of the Information Security Management System.
Service Management System Policy
~ Define and communicate the scope, policy, and objectives of service management;
~ Ensure that service management plans are developed, implemented, and managed to comply with relevant service management regulations, achieve objectives, and meet service requirements;
~ Communicate the importance of meeting service requirements, legal and regulatory obligations, and contractual commitments;
~ Provide the necessary resources;
~Conduct management reviews at planned intervals;
~ Ensure that risks to services are assessed and managed.
